FREQUENTLY ASKED QUESTIONS

A few things we get asked often.

Fluf simplifies the process of finding and buying secondhand clothing online. By aggregating listings from top platforms like eBay, Preworn, Rebag, and Vestiaire Collective, we offer a comprehensive search engine for fashion enthusiasts looking to shop secondhand online.

Our platform enables you to search, shop, and buy secondhand fashion from various online platforms without any fees. Fluf’s search engine brings together numerous listings to make your shopping experience easier and more efficient.

Yes, Fluf is entirely free for users. Our mission is to connect you with the best secondhand fashion pieces across the web without charging any service fees.

Founded in 2020 by a team of software engineers and vintage sellers in London, Fluf was created to bridge the gap in the secondhand fashion market. Our platform is designed to make the search and purchase of pre-loved clothing as seamless as possible.

Fluf operates on a model that prioritizes the growth of the secondhand fashion community. We participate in selected affiliate programs which means Fluf can earn a commission for completed purchases, allowing us to offer our core services for free.

We update our listings in real-time to ensure you have access to the most recent secondhand fashion items available on our partner platforms.

Fluf does not directly host listings but aggregates them from existing platforms. To sell your items, we recommend listing them on one of our partner sites for inclusion in Fluf’s search results.

Since purchases are made through external platforms, any issues or returns should be handled according to the policies of the site where the item was bought. We advise reviewing these policies before making a purchase.

Stay connected with us through our website and social media channels for the latest updates and features that enhance your secondhand shopping experience with Fluf.

Your feedback is invaluable to us. Please reach out via our contact form on the website to share your thoughts and suggestions. Together, we can make Fluf the best platform for secondhand fashion shopping.

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