FREQUENTLY ASKED QUESTIONS
A few things we get asked often.
FLUF simplifies the process of finding and buying secondhand clothing online. By aggregating listings from top platforms like eBay, Preworn, Rebag, and Vestiaire Collective, we offer a comprehensive search engine for fashion enthusiasts looking to shop secondhand online.
FLUF Connect is a powerful tool for resellers that lets you sync your product listings across multiple marketplaces like Depop, and Shopify. It automatically updates your inventory and product details whenever you make a sale, saving you time and effort. Plus, it helps drive more organic traffic to your listings by getting your products in front of more buyers. With FLUF Connect, you can easily manage orders, track sales, and grow your business—all from one place.
How does FLUF help me shop for secondhand clothing?
Our platform enables you to search, shop, and buy secondhand fashion from various online platforms without any fees. FLUF’s search engine brings together numerous listings to make your shopping experience easier and more efficient.
Is it free to use Fluf for finding secondhand items?
Yes, FLUF is entirely free for users. Our mission is to connect you with the best secondhand fashion pieces across the web without charging any service fees.
Why choose FLUF for secondhand fashion?
Founded in 2020 by a team of software engineers and vintage sellers in London, FLUF was created to bridge the gap in the secondhand fashion market. Our platform is designed to make the search and purchase of pre-loved clothing as seamless as possible.
How does FLUF stay operational without charging users?
FLUF operates on a model that prioritises the growth of the secondhand fashion community. We participate in selected affiliate programs which means FLUF can earn a commission for completed purchases, allowing us to offer our core services for free. We also charge sellers for our tool FLUF connect.
How current are the listings on FLUF?
We update our listings in real-time to ensure you have access to the most recent secondhand fashion items available on our partner platforms.
Can I sell my fashion items on FLUF?
FLUFdoes not directly host listings but aggregates them from existing platforms. To sell your items, we recommend listing them on one of our partner sites for inclusion in FLUF’s search results.
What should I do if I have a problem with an item purchased through FLUF?
Since purchases are made through external platforms, any issues or returns should be handled according to the policies of the site where the item was bought. We advise reviewing these policies before making a purchase.
How can I get updates on new features or services from FLUF?
Stay connected with us through our website and social media channels for the latest updates and features that enhance your secondhand shopping experience with Fluf.
How can I offer feedback or suggestions to improve FLUF?
Your feedback is invaluable to us. Please reach out via our contact form on the website to share your thoughts and suggestions. Together, we can make Fluf the best platform for secondhand fashion shopping.
How does FLUF get my store organic traffic?
We connect your store to multiple marketplaces, driving organic traffic. Additionally your products are listed on our marketplace which we then advertise for you organically across Google, Bing and Pinterest.