FLUF Connect

Sell on Ripley Marketplace in Chile and Peru: Requirements, Fees and FLUF Connect

Who can sell on Ripley.com, the commission and fixed charges in Chile, payouts and receipts in Peru, and listing approved stock through FLUF Connect.

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Key takeaways

  • Ripley is a department store group in Chile and Peru whose websites also sell products from approved outside sellers.
  • In Chile you apply through Ripley’s help centre. You need to be registered with the SII, able to issue a boleta to the buyer, and able to prepare orders within 24 hours.
  • Ripley takes a commission by category on each sale. In Chile there is also a fixed CLP 990 charge on every unit sold for CLP 5,000 or less.
  • Once approved, you can connect your seller account in FLUF Connect and list stock whose barcodes are already in the Ripley catalogue. FLUF does not create catalogue products or import orders.

This guide is for a registered business in Chile or Peru with branded, barcoded stock. Ripley’s marketplace sits beside its own range on Ripley.com, so buyers see your products next to the department store’s. It is not a place for personal second-hand sales; Mercado Libre takes individual sellers in both countries.

What Ripley’s marketplace offers sellers

Ripley Chile’s seller registration article lists what it provides in return for the commission: access to its sales platforms, coordination of after-sales service, marketing campaigns, a place in its sales events such as Cyberday and Black Friday, order handling through its logistics partners, and the option of selling with collection from Ripley stores. Each seller sets its own prices and stock levels.

The Peruvian marketplace started in 2018, when Ripley brought over the model it already ran in Chile, as Modaes reported that March. Ripley Peru’s marketplace page points to more than 30 stores across the country.

Who can apply in Chile

The same registration article sets four conditions before you apply:

  • certification for regulated products, such as ISP for health products or SUBTEL for telecoms equipment;
  • a start of business activities registered with the SII, Chile’s tax service;
  • the capacity to prepare orders within 24 hours;
  • the ability to issue a boleta, the Chilean sales receipt, to the end customer.

Ripley reviews each application and contacts the business to continue onboarding. Training and product loading come after approval.

Fees

Charge Chile Peru
Commission on each sale A standard rate per category, worked out on the gross price including IVA and excluding delivery The rate agreed in your contract, on the sale price including IGV
Fixed charge on low-priced units CLP 990 per unit sold for CLP 5,000 or less Not stated in the terms
Logistics A logistics service charge where it applies Delivery is charged to the buyer separately
Payout Ripley collects from the buyer and deducts its commission Cut-offs on the 10th and 25th of each month, paid within 15 calendar days

The Chilean figures come from Ripley’s commissions and other charges article, which links the current category table as a spreadsheet. The Peruvian ones come from the Mercado Ripley seller terms. The CLP 990 charge matters most for low-priced fashion and accessories: on a CLP 4,990 item it adds about 20% on top of the category commission.

Receipts, delivery and returns

In Peru the seller issues the receipt to the buyer in its own name, with its own RUC, for the full price paid. The seller also organises delivery and must follow at least Ripley’s own policy for exchanges, returns and warranty, and it alone answers for that policy. In Chile you print labels and manage dispatch with the logistics operators Ripley assigns. Either way, plan your returns process before you list, because buyers will expect Ripley’s standards whoever shipped the item.

Using FLUF Connect with Ripley

On the Channels screen in FLUF Connect, the Ripley card is marked “Invite only” and covers two countries, Chile and Peru. FLUF cannot get your business approved. Once Ripley has approved you, choose “Already approved? Connect” on the card.

The Ripley card on the FLUF Connect Channels screen, before an account is connected.
The Ripley card on the Channels screen in FLUF Connect, before a seller account is connected. View full size

FLUF can then list products from your inventory that already exist in the Ripley catalogue, matched by barcode. A business that also sells on Mercado Libre or Amazon can offer the same units on Ripley from one inventory.

Task On Ripley through FLUF Connect
Apply and get approved You do this with Ripley
Connect your approved seller account Yes, from the Channels screen
List stock the catalogue already holds, by barcode Yes
Create new catalogue products No
Detect sales or import orders No. Handle orders in your Ripley seller account.
Relisting or offer management No

FLUF does not see Ripley orders, so a sale there does not reduce your stock elsewhere by itself. When an order takes your last unit, mark the item sold in FLUF so it comes down from your other channels.

What FLUF costs

Crosslisting and inventory sync are on every FLUF plan, from Starter upwards. Plans are on the pricing page, and you can start with 7 days for £1, then from £9/month.

Sources

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Frequently Asked Questions

Businesses with a start of activities registered with the SII, the ability to issue a boleta to the buyer, the capacity to prepare orders within 24 hours, and certification for regulated products such as ISP or SUBTEL. Ripley reviews each application.

Ripley charges a standard commission by product category, calculated on the gross price including tax and excluding delivery. The current Chilean rates are in a spreadsheet linked from its commissions article. In Peru the rate is the one agreed in your contract.

In Chile, Ripley adds a fixed CLP 990 for each unit sold at CLP 5,000 or less, on top of the category commission. It applies to every delivery method.

The Mercado Ripley terms set cut-offs on the 10th and 25th of each month, with payment within 15 calendar days after each cut-off.

The seller does, in its own name and under its own RUC, for the full price the buyer paid.

Once Ripley has approved you, FLUF Connect can connect your seller account and list products already in the Ripley catalogue, matched by barcode. It does not create catalogue products or import Ripley orders.

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