Community Chat

Community Chat

Join the FLUF Connect community chatroom to connect with other resellers, share tips, and get help.

Navigate to: Chat

What is Community Chat?

The FLUF Connect Chat is a community space where:

• Resellers can connect with each other
• Share tips and strategies
• Ask questions and get answers
• Discuss marketplace trends
• Build relationships with fellow sellers

Getting Started

Sign In Required

You must be signed in to participate in chat:

1. Navigate to Chat
2. If prompted, sign in to your account
3. Start chatting!

Getting help with your account

The general chat is not actively monitored. Send your issue to the development team to receive a more timely response.

If your message describes an issue with your account, choose Send to development team to send it privately, Post anyway to share it publicly, or Keep editing. Your message and attachments are kept. General questions such as “Is Vinted working?” are welcome in the public chat.

Sending Messages

• Type your message in the text box
• Press Enter to send
• Messages refresh automatically while you stay on the page

Features

Real-Time Messaging

• Community Chat refreshes automatically while the page is open
• New incoming messages can play a sound if you keep that setting on
• You can also enable browser notifications for messages while you're away from the tab

Chat Identity Controls

• Optionally show your country flag beside your name
• Optionally show a badge for how many sales channels you have connected
• You control both of these in Chat settings, and can switch them off at any time

Pinned Messages

• Important announcements appear as a banner at the top of the chatroom
• Tap the banner to jump to the original message
• Only admins can pin and unpin messages

Reply Privately

• Click the menu on any chatroom message and choose Reply privately
• This opens a direct message with that user, with the original chatroom message attached as a reply preview
• Click the reply preview in the conversation to jump back to the original chatroom message

Read and Write in Your Language

• The chatroom shows every message in your language, the same one as your FLUF profile. Change it under Chat settings → Read chat in (in the app, the language button at the top of the chatroom), or choose Off to see messages as written
• Tap Show original under a translated message to see what was actually written
• To write to someone in their language, pick it under Send in next to the message box. Type in your own language and the room gets the translation
• Replying to a message written in another language picks that language for you

Notification Badge

• The Chat link shows unread message count
• Visiting chat clears unread count
• Stay informed about community activity

Channel Notices

FLUF may send a chat message when a connected marketplace needs attention. Open Channels to check the affected shop and reconnect it. If several marketplaces need attention together, their notices appear in one message.

Removing a marketplace from Channels stops its reconnect reminders.

Notification Settings

• Open Chat settings to choose whether message sounds play
• Turn browser notifications on or off for Chat
• Your browser may ask for permission the first time you enable browser notifications

Community Guidelines

Be Respectful:

• Treat others as you want to be treated
• No harassment or bullying
• Keep discussions constructive

Stay On Topic:

• Focus on reselling and FLUF-related topics
• Share helpful tips and experiences
• Ask questions when you need help

No Spam:

• Don't repeatedly post the same message
• Avoid excessive self-promotion
• Keep the chat clean and useful

Different from Intesa