Getting Started with the FLUF App

Getting Started with the FLUF App

The FLUF Connect mobile app lets you create listings, manage inventory, and crosslist to multiple marketplaces — all from your phone. It's built for speed: snap a photo, let AI do the rest, and have your listing live on Depop, eBay, Shopify, Etsy, Vinted, or Facebook in seconds.

Download the App:

  • iOS: Search "FLUF Connect" on the App Store
  • Android: Search "FLUF Connect" on Google Play
  • Or scan the QR code from your Connect Dashboard

Creating Your Account

If you already have a FLUF Connect account, just log in with your username and password. You can also sign in with Google.

If you're new, tap Create Account to register. You'll need a username, email address, and a password (at least 8 characters). You can also sign up with Google for a one-tap setup. You'll get a free trial to explore all features before subscribing.

For a full walkthrough of registration and login, see Registration, Login & Onboarding.


Welcome Tour

The first time you open the app, a quick onboarding tour introduces the three things FLUF Connect does for you:

  1. List Everywhere At Once — Snap a photo and list to Depop, eBay, Vinted, Etsy, and Shopify simultaneously
  2. AI Does The Work — AI writes titles, descriptions, and suggests prices
  3. Sync Automatically — Sell on one platform, stock updates everywhere

Swipe through the slides or tap Next. On the final slide, tap Get Started to jump straight to the camera. You can also tap Skip at any time. The tour only appears once.


What You Can Do

The app has five tabs along the bottom:

1. Create — The camera opens by default. Take a photo of any product and AI instantly generates a full listing: title, description, price, brand, category, condition, and more. You can crosslist to your connected marketplaces right from the camera screen.

2. Channels — View and manage your marketplace connections. Connect or disconnect Depop, eBay, Shopify, Etsy, Vinted, and Facebook. See listing counts and connection status at a glance.

3. Intesa — Your built-in AI assistant (the centre button). Ask questions about reselling, crosslisting, or any FLUF Connect feature and get instant help.

4. Listings — Browse all your products with search, filters, and infinite scroll. Edit details, sync inventory, mark items as sold, or use multi-select for bulk actions like deleting or relisting.

5. More — Account settings, AI preferences, notification controls, sharing settings, and your monthly recap card. Also gives quick access to your Dashboard, Orders, Chat, and Settings.

For a detailed guide to every screen in the app, see Navigating the App.


Your First Listing

  • Open the app — the camera launches automatically
  • Point at a product and tap the shutter button
  • AI analyses your photo in about 7 seconds
  • A preview appears showing the title, price, and key details
  • Tap Edit to fine-tune, or tap Quick List to crosslist immediately
  • Select which marketplaces to list on
  • Done — your listing is live
  • You can keep taking photos while AI processes. The app handles everything in the background so you never have to wait around.

    For the full camera and AI guide, see Creating Listings with AI Camera.


    Recommended Setup Order

    If you're brand new, here's the best order to get everything set up:

  • Create your account or log in — Registration, Login & Onboarding
  • Connect your channels — Link at least one marketplace in the Channels tab — Connecting Marketplaces on Mobile
  • Create your first listing — Take a photo and let AI do the work — Creating Listings with AI Camera
  • Enable notifications — Get instant alerts when items sell — Notifications & Alerts
  • Set your AI preferences — Customise your typical title and description style in More > AI Settings — Subscription & Account Settings

  • Tips for Getting Started

  • Connect your channels first — Head to the Channels tab and link at least one marketplace before creating listings
  • Enable notifications — Get instant alerts when items sell so you can ship quickly
  • Use good lighting — AI analysis is more accurate with clear, well-lit photos
  • Take multiple angles — Front, back, tags, and detail shots help AI fill in more fields
  • Try Quick List — If AI nails the details, skip the form entirely and list in one tap

  • Having Issues?

    Check the Mobile App Troubleshooting guide for help with camera permissions, login problems, notification issues, and more.

    Back to Help Center