Using the AI Assistant

Using Intesa on Mobile

The FLUF mobile app includes Intesa, your AI assistant for managing your crosslisting business on the go. It has its own tab in the bottom navigation.


Accessing Intesa

Tap the Intesa tab in the bottom navigation bar (the centre icon). You need to be logged in to use it.

You can also open Intesa from a product's detail page to chat specifically about that item — for example, refining the title, adjusting the price, or crosslisting to a new channel.


What You Can Do

Intesa works the same on mobile as on desktop. You can:

  • Search your products across all channels
  • Check your sales analytics and performance
  • Debug sync issues and listing errors
  • View your listings log and recent orders
  • Crosslist products to new channels
  • Create and monitor bulk operations
  • Update channel settings
  • Export data as CSV
  • Edit product details (title, price, description, category, and more)

Intesa uses tools to fetch real data and take actions — it chains multiple steps together automatically when needed.


Images

You can attach up to 4 images per message. This is useful for:

  • Sending screenshots of errors or marketplace pages for Intesa to analyse
  • Sharing product photos for listing advice

  • Conversations

    Your chat history is saved. When you return to Intesa, your previous conversations are available. You can:

  • Continue an existing conversation by selecting it
  • Start a new conversation for a different topic
  • Browse history to revisit past chats
  • Intesa maintains context within a conversation, so follow-up questions work naturally without repeating yourself.


    Tips

  • Be specific — include SKUs, channel names, or date ranges
  • Start a new conversation for unrelated topics
  • If Intesa seems stuck, try rephrasing or starting fresh
  • Rate responses with thumbs up/down to help improve quality
  • Back to Help Center