Sync History

Sync History

Monitor your inventory synchronization across all marketplaces with the Sync History page.

Navigate to: Listings → Sync History

What is Sync History?

When an item sells on one marketplace, FLUF syncs inventory to other channels. Sync History shows:

  • Every sync operation
  • What triggered the sync (sale, manual, etc.)
  • Success or failure status
  • Which products and channels were affected

Sync Statistics

Timeframe Filter

  • Last 7 days (default)
  • Last 30 days
  • Last 90 days

Key Metrics

  • Total Syncs — Number of sync operations
  • Successful — Syncs completed without errors
  • Failed — Syncs that encountered problems
  • Pending — Syncs waiting to process

By Channel

  • Sync activity per marketplace
  • Success/failure breakdown per channel

Filtering Options

Status Filter

  • All — Show all sync entries
  • Success — Only successful syncs
  • Failed — Only failed syncs
  • Pending — Syncs in progress

Mode Filter

  • All — Show all sync modes
  • Sale — Triggered by a sale
  • Manual — Triggered by user
  • Stock Update — Inventory quantity changes
  • Price Update — Price changes

Channel Filter

  • Filter by source or destination channel
  • See sync activity per marketplace
  • Search by product title, SKU, or order ID

Sync Entry Details

Each entry shows:

FieldDescription
ProductThumbnail and title
SourceWhere the trigger came from
DestinationChannels updated
ModeWhat triggered the sync (sale, manual, etc.)
StatusSuccess, Failed, or Pending
TimeWhen sync occurred
DetailsExpandable technical info

Mark as Sold

Manually mark items as sold when:

  • Sale happened outside FLUF
  • Sync missed a sale
  • Item sold in-person

How to Mark as Sold

  1. Find the product in sync history
  2. Click Mark as Sold button
  3. Select which channels to update
  4. Confirm the action
  5. Inventory is updated across selected channels

Redo Sync

Retry a failed sync:

  1. Find the failed sync entry
  2. Click Redo button
  3. FLUF will attempt the sync again

Export

Export sync history for record-keeping:

  1. Click Export button
  2. Choose format (CSV)
  3. Download file

Understanding Sync Modes

ModeTriggerAction
SaleItem sold on a marketplaceMark as sold/update stock on other channels
ManualUser triggered syncPush current inventory state
Stock UpdateQuantity changedSync new quantity to channels
Price UpdatePrice changedSync new price to channels
RelistItem relistedCreate fresh listing on channel

Troubleshooting

Sync failed?

  1. Check the error message in sync details
  2. Verify channel connection is active
  3. Check if product still exists on destination
  4. Use Redo to retry

Sync not triggering?

Wrong inventory count?

  • Use Mark as Sold to correct manually
  • Or manually edit product stock levels
  • Re-sync to push correct inventory

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