Sync History
Monitor your inventory synchronization across all marketplaces with the Sync History page.
Navigate to: Listings → Sync History
What is Sync History?
When an item sells on one marketplace, FLUF syncs inventory to other channels. Sync History shows:
- Every sync operation
- What triggered the sync (sale, manual, etc.)
- Success or failure status
- Which products and channels were affected
Sync Statistics
Timeframe Filter
- Last 7 days (default)
- Last 30 days
- Last 90 days
Key Metrics
- Total Syncs — Number of sync operations
- Successful — Syncs completed without errors
- Failed — Syncs that encountered problems
- Pending — Syncs waiting to process
By Channel
- Sync activity per marketplace
- Success/failure breakdown per channel
Filtering Options
Status Filter
- All — Show all sync entries
- Success — Only successful syncs
- Failed — Only failed syncs
- Pending — Syncs in progress
Mode Filter
- All — Show all sync modes
- Sale — Triggered by a sale
- Manual — Triggered by user
- Stock Update — Inventory quantity changes
- Price Update — Price changes
Channel Filter
- Filter by source or destination channel
- See sync activity per marketplace
Search
- Search by product title, SKU, or order ID
Sync Entry Details
Each entry shows:
| Field | Description |
|---|---|
| Product | Thumbnail and title |
| Source | Where the trigger came from |
| Destination | Channels updated |
| Mode | What triggered the sync (sale, manual, etc.) |
| Status | Success, Failed, or Pending |
| Time | When sync occurred |
| Details | Expandable technical info |
Mark as Sold
Manually mark items as sold when:
- Sale happened outside FLUF
- Sync missed a sale
- Item sold in-person
How to Mark as Sold
- Find the product in sync history
- Click Mark as Sold button
- Select which channels to update
- Confirm the action
- Inventory is updated across selected channels
Redo Sync
Retry a failed sync:
- Find the failed sync entry
- Click Redo button
- FLUF will attempt the sync again
Export
Export sync history for record-keeping:
- Click Export button
- Choose format (CSV)
- Download file
Understanding Sync Modes
| Mode | Trigger | Action |
|---|---|---|
| Sale | Item sold on a marketplace | Mark as sold/update stock on other channels |
| Manual | User triggered sync | Push current inventory state |
| Stock Update | Quantity changed | Sync new quantity to channels |
| Price Update | Price changed | Sync new price to channels |
| Relist | Item relisted | Create fresh listing on channel |
Troubleshooting
Sync failed?
- Check the error message in sync details
- Verify channel connection is active
- Check if product still exists on destination
- Use Redo to retry
Sync not triggering?
- Verify Channels are connected
- Check sync settings in channel configuration
- Webhook/polling may have delay (see How Inventory Sync Works)
Wrong inventory count?
- Use Mark as Sold to correct manually
- Or manually edit product stock levels
- Re-sync to push correct inventory
Related
- How Inventory Sync Works — Understanding sync mechanics
- Listings Log — Crosslisting history
- Channels — Manage marketplace connections