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Sync History

Sync History

Monitor your inventory synchronization across all marketplaces with the Sync History page.

Navigate to: Listings → Sync History

What is Sync History?

When an item sells on one marketplace, FLUF syncs inventory to other channels. Sync History shows:


Sync Statistics

Timeframe Filter

  • Last 7 days (default)
  • Last 30 days
  • Last 90 days
  • Key Metrics

  • Total Syncs — Number of sync operations
  • Successful — Syncs completed without errors
  • Failed — Syncs that encountered problems
  • Pending — Syncs waiting to process
  • By Channel

  • Sync activity per marketplace
  • Success/failure breakdown per channel

  • Filtering Options

    Status Filter

  • All — Show all sync entries
  • Success — Only successful syncs
  • Failed — Only failed syncs
  • Pending — Syncs in progress
  • Mode Filter

  • All — Show all sync modes
  • Sale — Triggered by a sale
  • Manual — Triggered by user
  • Stock Update — Inventory quantity changes
  • Price Update — Price changes
  • Channel Filter

  • Filter by source or destination channel
  • See sync activity per marketplace
  • Search

  • Search by product title, SKU, or order ID

  • Sync Entry Details

    Each entry shows:

    FieldDescription
    ProductThumbnail and title
    SourceWhere the trigger came from
    DestinationChannels updated
    ModeWhat triggered the sync (sale, manual, etc.)
    StatusSuccess, Failed, or Pending
    TimeWhen sync occurred
    DetailsExpandable technical info
    ---

    Mark as Sold

    Manually mark items as sold when:

  • Sale happened outside FLUF
  • Sync missed a sale
  • Item sold in-person
  • How to Mark as Sold

    1. Find the product in sync history
    2. Click Mark as Sold button
    3. Select which channels to update
    4. Confirm the action
    5. Inventory is updated across selected channels

    Redo Sync

    Retry a failed sync:

  • Find the failed sync entry
  • Click Redo button
  • FLUF will attempt the sync again

  • Export

    Export sync history for record-keeping:

  • Click Export button
  • Choose format (CSV)
  • Download file

  • Understanding Sync Modes

    ModeTriggerAction
    SaleItem sold on a marketplaceMark as sold/update stock on other channels
    ManualUser triggered syncPush current inventory state
    Stock UpdateQuantity changedSync new quantity to channels
    Price UpdatePrice changedSync new price to channels
    RelistItem relistedCreate fresh listing on channel
    ---

    Troubleshooting

    Sync failed?

  • Check the error message in sync details
  • Verify channel connection is active
  • Check if product still exists on destination
  • Use Redo to retry
  • Sync not triggering?

  • Verify Channels are connected
  • Check sync settings in channel configuration
  • Webhook/polling may have delay (see How Inventory Sync Works)
  • Wrong inventory count?

  • Use Mark as Sold to correct manually
  • Or manually edit product stock levels
  • Re-sync to push correct inventory

  • Related

  • How Inventory Sync Works — Understanding sync mechanics
  • Listings Log — Crosslisting history
  • Channels — Manage marketplace connections
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