Listing Errors

The Listing Errors page helps you identify and resolve issues that prevented your products from being crosslisted successfully.

Navigate to: Listings → Errors

Understanding Errors

When a crosslisting operation fails, FLUF logs the error with:

Timestamp — When the error occurred
Subject — Brief description of what failed
Details — Expandable technical information

Common Error Types

Authentication Errors

Cause: Channel connection expired or invalid

Solution: Reconnect the affected channel in Channels

Missing Required Fields

Cause: Product missing data required by the marketplace

Solution: Edit the listing to add missing fields (category, price, description, etc.)

Image Errors

Cause: Image too small, wrong format, or failed to upload

Solution: Replace problematic images with higher quality versions

Rate Limit Errors

Cause: Too many requests to marketplace API

Solution: Wait and retry, or reduce crosslisting frequency

Category Mapping Errors

Cause: Product category doesn't map to destination marketplace

Solution: Use Mapping to create a category mapping

Validation Errors

Cause: Data doesn't meet marketplace requirements (price too low, title too long, etc.)

Solution: Review marketplace guidelines and adjust listing data

Viewing Error Details

Navigate to Listings → Errors
Review the list of recent errors
Click View Details on any error to expand technical info
Use the error data to diagnose the issue

Resolving Errors

Step 1: Identify the Problem

Read the error subject and details carefully. Look for:

Which marketplace failed

What data was missing or invalid

Any API error codes

Step 2: Fix the Issue

Depending on the error:

Edit the product to fix missing/invalid data

Reconnect the channel if authentication failed

Update category mapping if category was unmapped

Step 3: Retry Crosslisting

Go to Listings

Find the affected product

Click crosslist again to retry

Mobile App Notifications

On the FLUF Connect mobile app, a red badge appears on the Listings tab and the error icon when new crosslisting errors occur. When a crosslist fails, the app shows the exact error reason and a "View Errors" button that takes you straight to the error log. Opening the error log clears the badge.

All Clear!

If you see "All Clear! No errors logged", congratulations! All your recent crosslisting operations completed successfully.

Listings Log — View successful crosslisting history

Category Mapping — Fix category mapping issues

Common Issues — General troubleshooting guide

Listing Errors