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How to Connect eBay

Connecting eBay to FLUF Connect

eBay uses OAuth for secure authentication. No passwords are shared!

Why Connect eBay?

Connection Steps

  1. Navigate to Connect → Channels
  2. Click Add Channel and select eBay
  3. Click Authorize with eBay
  4. You'll be redirected to eBay's secure login page
  5. Log in with your eBay credentials
  6. Review the permissions FLUF is requesting
  7. Click Agree to grant access
  8. You'll be redirected back to FLUF Connect

Permissions Granted:

  • Read item listings
  • Create new listings
  • Update inventory levels
  • Read order information
  • Manage fulfillment
  • Security: FLUF never stores your eBay password. OAuth tokens are encrypted and securely stored.

    What Gets Synced

  • ✅ All active eBay listings are imported automatically
  • ✅ Fixed-price listings (Buy It Now) work best for crosslisting
  • ✅ Inventory updates happen via webhooks (instant)
  • ✅ Orders sync automatically for fulfillment tracking
  • ⚠️ Auction listings are imported but not auto-synced
  • Categories & Mapping

    eBay requires specific category IDs for each listing:

  • Auto-mapping: FLUF automatically maps common fashion categories
  • Custom mapping: Customize mappings in Settings → Category Mapping
  • Best practices: Use specific categories for better visibility
  • Pricing Strategy

    Consider eBay's fees when setting prices:

  • Final Value Fee: ~13% (varies by category)
  • Promoted Listings: Optional ad fees (1-20%)
  • Price Adjustments: Set automatic eBay price adjustments in channel settings
  • Example pricing rule:

    Base price: £30
    eBay adjustment: +15% = £34.50
    (Covers 13% fee + profit margin)
    

    After Connecting

    Next steps to get started:

  • Create listings — Crosslist to eBay instantly
  • View your listings — Manage all products in one place
  • Manage orders — Centralize fulfillment
  • View analytics — Track eBay performance
  • Re-authorization

  • eBay OAuth tokens expire after 18 months
  • You'll receive an email notification 30 days before expiry
  • Simply repeat the connection process to re-authorize
  • No data is lost during re-authorization

  • Channel Settings

    Once connected, you can configure eBay-specific settings in Channels → eBay → Settings.

    Listing Behavior

    SettingDescription
    Activate relistingDelete and relist products by age. Max 1/30th of total stock is relisted per day.
    Do not list items that incur feesPrevent listings outside your free monthly allowance (avoids £0.30/listing fee)
    Daily listing limitSafety limit for listings per day before eBay charges fees. Default: 300.
    Listing durationGood Til Cancelled (GTC) or fixed duration (1-120 days)
    List items as auctionsEnable auction-style listings instead of fixed price
    Buy it now priceFor auctions: price at which item can be sold immediately
    Auction reserve priceFor auctions: minimum price for sale
    ### Best Offer & Offers
    SettingDescription
    Accept best offerAllow buyers to make offers on your listings
    Automatic Best Offer management %Set to 100% to disable. Otherwise, offers at or above this % are auto-accepted, counter offers sent below, and offers sent to watchers. Example: 80% = accept £8+ on a £10 item.
    Offers to watchers delayHow many hours to wait before sending offers to watchers
    Offer message for watchersCustom message when offering special prices to interested buyers
    ### Shipping
    SettingDescription
    Domestic shipping priceDefault domestic shipping cost
    International shipping priceDefault international shipping cost
    Disable international shippingOnly offer domestic shipping on new listings
    Use Global Shipping ProgrammeRoute international orders through eBay's GSP
    Default domestic shipping servicePreferred carrier for domestic orders
    Default international shipping servicePreferred carrier for international orders
    Combined shipping discount profileApply your eBay Shipping Discount Profile for combined postage
    ### Messaging & Alerts
    SettingDescription
    Post-purchase messageMessage sent to buyers automatically after an order is detected. Leave blank to disable.
    Overdue dispatch thresholdGet alerts when eBay orders are unshipped after X days. Set to 0 to disable.
    ### Advanced
    SettingDescription
    Sync ended listings to counterpartsWhen an eBay listing ends (sold, expired, deleted), automatically mark crosslisted items as sold on other channels.
    ---

    Troubleshooting

    Connection failed?

  • Ensure you're logging into the correct eBay account
  • Check that your eBay account is in good standing
  • Disable browser extensions that may block redirects
  • Contact support if issues persist
  • Not seeing all listings?

  • eBay limits to active listings only
  • Sold/ended listings are not imported
  • Check your eBay seller account for any restrictions
  • Connect More Channels

    Maximize reach by connecting additional marketplaces:

  • Connect Depop — Gen-Z favorite, 30M users
  • Connect Shopify — Your own online store
  • Connect Vinted — European resale leader
  • Connect Etsy — Handmade and vintage marketplace
  • See also: How Inventory Sync Works · Offer Management

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